Listening process in Busturialdea-Urdaibai
The listening process in Busturialdea-Urdaibai has concluded after ten months of work and the collection of more than one thousand citizen narratives on the future of the region and the potential extension of the Guggenheim Museum Bilbao in Urdaibai.

The process made it possible to identify a diversity of social perceptions and areas of consensus, as well as to generate learning on how to collectively address challenges such as the socio-ecological transition or territorial development models. Following the institutional decision not to proceed with the project, its results remain fully relevant to enrich public debate and inform future reflections and policies on the development of the region.

Start of the process

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What now?

Download the preliminary report

International seminar
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Stakeholder mapping
We have already started the work of identifying and connecting with the main agents that are driving sustainable human development in Busturialdea-Urdaibai.
Active listening
We continued to collect narratives through anonymous interviews with more than 1,000 people in the region.
Analysis
Patterns and nuances in participants' opinions will be identified.
Collective interpretation
The collected perceptions will be reinterpreted collaboratively with local actors.
Contributions
All suggestions and inputs from the process will be collected and shared in six-monthly reports.
Final report
The report summarises the main perceptions and conclusions of the listening process, based on the 1,002 narratives collected and the seven sensemaking sessions.
Narrative patterns
An overview of the five narrative patterns identified in the listening process.
Spiral
Stacks
mapping
agent
265
project
208
strategic plan
15
listening
perception
5
most significant change
0
interpretation
session
7
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